Privacy Policy
Introduction
KOACH Katie is committed to protecting and respecting your privacy.
This Privacy Policy explains how your personal information is collected, used and stored when you visit this website, purchase services, complete forms or engage with KOACH Katie programmes, memberships or coaching.
By using this website or providing your information, you agree to the terms outlined below.
Information We Collect
KOACH Katie may collect and process the following information:
name
email address
phone number
billing information
health and lifestyle information provided through forms or questionnaires
website usage data
communication history
programme participation details
This information may be collected through:
website forms
purchases
memberships
quizzes
email subscriptions
coaching applications
check-ins and communications
How Your Information Is Used
Your information may be used to:
provide coaching services and programme access
personalise your experience
communicate important updates
process payments
provide customer support
improve services and content
send marketing emails where consent has been given
manage memberships and online accounts
KOACH Katie will only use your information where there is a legitimate business reason or where consent has been provided.
Health Information
Some services may require you to provide health, lifestyle or wellbeing information.
This information is treated confidentially and is only used for the purpose of providing appropriate coaching support and guidance.
Clients are responsible for ensuring information provided is accurate and up to date.
Data Storage & Security
KOACH Katie takes reasonable steps to securely store and protect personal information.
Information may be stored using secure third-party systems including:
website platforms
CRM systems
payment providers
email marketing software
membership platforms
While reasonable efforts are made to protect your data, no online system can guarantee complete security.
Sharing Of Information
KOACH Katie does not sell or share your personal information with third parties for marketing purposes.
Information may be shared with trusted service providers where necessary for business operations, including:
payment processors
website platforms
email software
membership systems
These providers are responsible for maintaining appropriate data protection standards.
Marketing Communications
If you opt in to receive marketing communications, you may receive:
emails
updates
offers
educational content
programme information
You can unsubscribe at any time using the unsubscribe link provided in emails.
Cookies
This website may use cookies to improve user experience, analyse website traffic and support website functionality.
By using this website, you consent to the use of cookies where applicable.
Your Rights
You have the right to:
request access to your data
request corrections to inaccurate information
request deletion of your data where legally permitted
withdraw consent for marketing communications
request information about how your data is used
Requests can be made by contacting [email protected]
Policy Updates
KOACH Katie reserves the right to update this Privacy Policy at any time.
Any updates will be published on this page.
Contact
For any privacy-related questions, please contact: